Terms of Service
Last updated: August 4, 2026
Content Guidelines
When creating content for campaigns on Launchpoint, you must adhere to the following guidelines:
- Do not show any School Logos or Team Marks
- Do not use NCAA Language: March Madness®, The Big Dance®, Final Four®, Women’s Final Four®, Elite Eight®, The Road to the Final Four®, March Mayhem®, March Is On®, Midnight Madness®, Selection Sunday®, 68 Teams, One Dream®, And Then There Were Four® or NCAA Fast Break®.
- Do not make any weight loss claims.
- Do not show or reference anyone under the age of 18 in your video/ anyone who is pregnant.
- Do not encourage overconsumption (ie only suggest consuming one serving and do not suggest that you or anyone else should consume more than one serving).
- Do not show product in unsanitary conditions.
- Do not mention diabetes, heart disease, obesity or any other similar health issues.
- Do not mention any illegal activities or depict gratuitous or excessive violence, brutality, cruelty, or suffering to people or animals.
- Do not depict explicit sexual behavior or inappropriate sexual suggestiveness or innuendo.
- Do not mention politics.
- Do not make any references to unethical or self-destructive behavior/values (ie drinking, smoking, drug abuse, or the associated behavior)
- Do not use inflammatory language such as curse words or derogatory terms.
- Do not make any ethnic, racial, religious, or sexual stereotyping or ridicule and may not alienate a particular audience or create nasty, disturbing content.
- Do not reference or show a competitive/any third party brands or logos in your content.
- Do not speak badly about anyone or any brand.
Terms and Conditions
1.About Launchpoint
Launchpoint, Inc. ("Launchpoint," "we," "us") is a creator marketing and NIL services company. We sell creator marketing services to companies and advertisers ("Brands"), and we separately engage college athletes and content creators ("Creators") as independent contractors to produce and publish content in the course of delivering those services.
Launchpoint contracts with each side in its own name and for its own account. A Brand buys Services from Launchpoint. Launchpoint, in turn, engages Creators and is solely responsible for compensating them. Brands and Creators do not contract with one another through the Platform: a Brand owes no payment to any Creator, a Creator has no claim for payment against any Brand, and neither is a party to, third-party beneficiary of, or liable under the other's agreement with Launchpoint.
Launchpoint does not act as an agent, broker, escrow agent, trustee, custodian, or payment intermediary for any Brand, Creator, or other person. Launchpoint does not guarantee outcomes, engagement, sales, or any particular result.
2.Key Definitions
"NIL" means Name, Image, and Likeness—the right of an individual to commercially benefit from the use of their own name, image, and likeness, as permitted under applicable state law, NCAA rules, and institutional policy.
"Creator" or "Athlete" means any individual who registers on Launchpoint to perform Creator services for Launchpoint, including college athletes monetizing NIL rights and non-athlete content creators.
"Brand" means any company, advertiser, agency, collective, or representative that purchases Services from Launchpoint.
"Services" means the creator marketing, NIL campaign production, content sourcing, verification, reporting, and related services Launchpoint sells to Brands.
"Campaign" means a specific engagement of Services, including its associated requirements, guidelines, compensation structure, and performance window.
"Campaign Credits" means prepaid, nontransferable credit toward the purchase of Services from Launchpoint, recorded to a Brand's account when the Brand prepays a campaign budget. Campaign Credits are not funds, deposits, stored value, or a payment instrument.
"Amounts Payable" means a defined amount that Launchpoint owes a Creator under a campaign agreement once the specified conditions are met. Amounts Payable are an unsecured contractual obligation of Launchpoint, not money of the Creator held by Launchpoint.
"Payout" means a payment Launchpoint makes to a Creator to discharge an Amount Payable.
"Content" means any video, image, post, story, reel, or other media you create and submit in connection with a Campaign.
"Platform" means the Launchpoint website, mobile application, and all associated tools and services.
3.Age and Eligibility Certification
By using Launchpoint, you certify that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are under 18, you must possess verifiable parental or legal guardian consent before engaging in any NIL deals through the platform. This consent must be provided to Launchpoint when requested.
4.Legal Right to Monetize NIL
By registering on Launchpoint and entering into agreements with brands, you confirm that you have the full legal right to commercialize your Name, Image, and Likeness (NIL) under applicable laws, NCAA regulations, and institutional policies. You acknowledge that you are not violating any eligibility rules, team agreements, or third-party contracts.
5.Compliance with Institutional and State Laws
You agree that it is your responsibility to comply with all relevant NIL laws, university policies, and NCAA/NAIA/NJCAA regulations. You further acknowledge that Launchpoint does not provide legal or compliance advice and that you should consult your school's compliance office or legal counsel if you have any questions.
6.Accuracy of Information
By signing up, you represent and warrant that all information you provide to Launchpoint, including but not limited to your age, identity, and eligibility to participate in NIL activities, is accurate and truthful. Any misrepresentation may result in suspension or termination of your account.
7.How Campaign Participation Works
STEP 1 — JOINING A CAMPAIGN: Launchpoint publishes Campaigns with specific deliverables, content requirements, and compensation terms. Creators browse available Campaigns and opt in. By joining a Campaign, you enter into a campaign agreement with Launchpoint and agree to that Campaign's brief and requirements in addition to these Terms. Launchpoint matches Creators to Campaigns based on profile data, platform presence, and eligibility criteria. Joining a Campaign creates no contract between you and any Brand.
STEP 2 — WHAT YOU NEED BEFORE PARTICIPATING: Before joining any campaign, you must have: (A) a complete and accurate Launchpoint profile, including your social media handles and follower counts; (B) a verified payout method on file—payment cannot be issued without this; (C) social media account(s) in good standing on the platform(s) required by the campaign; and (D) if applicable, compliance with your school's NIL disclosure requirements. Launchpoint may suspend your ability to participate in campaigns if any of this information is missing or inaccurate.
STEP 3 — CREATING AND SUBMITTING CONTENT: Content must be created and posted to the applicable social platform within the campaign's specified posting window. Submitted content must conform to the campaign brief, the Brand's guidelines, and Launchpoint's Content Guidelines above. Once posted, you must submit your content link through Launchpoint for review. Launchpoint or the Brand will then verify that the content meets all requirements before the performance window begins.
STEP 4 — CONTENT REVIEW AND REJECTION: Launchpoint or the Brand may reject submitted content that does not meet campaign requirements or Content Guidelines. Rejected content does not qualify for payment. Depending on the campaign, you may be given a window to revise and resubmit—this will be communicated to you through the platform. Launchpoint has sole discretion to determine whether content meets requirements and whether resubmission is permitted.
STEP 5 — THE PERFORMANCE WINDOW: Once your content is approved, the performance window begins—typically the first fourteen (14) days after posting. Views are tracked during this window to calculate your payout. Your content must remain live and publicly accessible on your social media platform for at least one (1) year from the date of posting. Taking down, archiving, or restricting your content before that period ends may result in payment forfeiture at Launchpoint's discretion.
STEP 6 — PAYMENT: The Amount Payable is calculated based on verified views accumulated during the performance window at the per-view rate specified in the campaign agreement. Launchpoint pays that amount approximately fourteen (14) days after the performance window closes, but no later than thirty (30) days after the Campaign concludes, unless otherwise stated. Payment cannot be processed until your payout method is verified on file. Launchpoint may delay or withhold payment if fraudulent activity, eligibility issues, unauthorized boosting, or content guideline violations are detected—see Fraud Prevention and Payment Terms sections for full detail.
8.Non-Circumvention
If you are introduced to or engage with another Launchpoint participant (including any creator, brand, agency, or representative) through Launchpoint or in connection with any campaign, opportunity, or communication on the platform, you agree not to solicit, initiate, negotiate, or enter into any agreement, deal, or transaction with that party outside of Launchpoint—directly or indirectly—for the purpose of avoiding Launchpoint's fees, obligations, or role in the relationship. This includes, without limitation, arrangements made through affiliates, intermediaries, managers, parents, collectives, or other third parties. The foregoing applies during the relationship and for twelve (12) months thereafter. You acknowledge that circumvention harms the platform and may result in immediate termination, forfeiture of payments, additional fees or charges imposed by Launchpoint in its sole discretion, and any other remedies available at law or in equity. Launchpoint may monitor and enforce this section using information available to it, and you agree to cooperate with any reasonable inquiry.
If you register, access the platform, or enter into campaigns as a brand, advertiser, or other paying party (including any employee, agent, or representative acting on such an entity's behalf), you agree that each breach of this Non-Circumvention section by you or anyone acting on your behalf with respect to a given creator will obligate you to pay Launchpoint one thousand United States dollars (USD $1,000) as a circumvention fee for that creator. You authorize Launchpoint to charge or invoice that amount using any payment method or billing arrangement you have provided, and you agree this fee is in addition to (and not in lieu of) any other amounts, remedies, or rights Launchpoint may have. You acknowledge that this fee reflects a reasonable estimate of harm and administrative cost and is not intended to punish where prohibited by law.
9.Campaign Credits and Prepaid Campaign Budgets (Brands)
Brands purchase Services from Launchpoint by prepaying a campaign budget. Launchpoint records the prepaid amount to the Brand's account as Campaign Credits, which represent a contractual entitlement to receive Services from Launchpoint of the corresponding value.
Campaign Credits may be used only to purchase Services from Launchpoint. They have no cash value, are not legal tender, are not a deposit or stored-value product, and cannot be used to pay, or be redeemed with, any person or entity other than Launchpoint.
Campaign Credits are nontransferable. They may not be sold, assigned, gifted, pledged, or transferred to any other Brand, account, user, or third party, and they may not be withdrawn, redeemed, or converted to cash on demand. The only circumstance in which prepaid amounts are returned is a refund issued under the Refunds, Cancellation, and Inactive Accounts section below.
A Brand does not select a Creator and direct that a payment be sent to that Creator. A Brand approves the scope, rate card, and creator compensation budget for a Campaign; Launchpoint then engages Creators as its own contractors and determines, calculates, and makes all payments to them in its own name and for its own account. Launchpoint will not accept or act on an instruction from a Brand to remit funds to any specified individual or entity.
Campaign Credits do not earn interest, are not held in a segregated, trust, custodial, or escrow account, and are not insured by the FDIC or any other insurer. Launchpoint is the merchant of record for every Brand purchase.
10.Refunds, Cancellation, and Inactive Accounts (Brands)
A Brand may request a refund of unapplied Campaign Credits by emailing help@launchpointhq.com with the subject line "Refund Request." Launchpoint will refund unapplied Campaign Credits within thirty (30) days of receiving the request, less (a) Services already delivered, (b) fees already earned, and (c) creator compensation Launchpoint has already committed for Campaigns that have launched or for which Creators have been engaged. Amounts under clauses (a) through (c) are nonrefundable.
Refunds are issued only to the original payment method, in the name of the Brand that made the payment. Launchpoint will not refund to a different person, account, card, or bank account, and will not issue a refund in cash or to a third party. This refund right is contractual and does not make Campaign Credits redeemable on demand.
Campaign Credits do not expire. If a Brand account has no Campaign activity for twenty-four (24) consecutive months, Launchpoint may close the account and refund any unapplied Campaign Credits to the original payment method or, where that is not possible, treat the amount in accordance with applicable unclaimed property law.
Brands should raise any billing question or payment dispute with Launchpoint at help@launchpointhq.com before initiating a chargeback, so that Launchpoint can resolve it directly.
11.Merchant of Record; Invoicing and Taxes
Launchpoint is the seller and merchant of record for all Brand purchases. Launchpoint issues the order form, invoice, and receipt in its own name, appears as the merchant on the Brand's card or bank statement, is responsible for collecting and remitting any applicable sales, use, or similar transaction taxes, and is the Brand's sole counterparty for billing, support, chargebacks, and disputes. No Creator is a seller of record for, or a counterparty to, any Brand transaction.
Launchpoint pays Creators as its own independent contractors. Launchpoint will collect an IRS Form W-9 or the applicable Form W-8 before issuing payment and will file Form 1099 or other required information returns in its own name where reporting thresholds are met. Creators are solely responsible for all taxes on amounts Launchpoint pays them. Launchpoint does not withhold taxes except where required by law, including backup withholding.
12.No Money Transmission, Custody, or Escrow
All amounts a Brand pays to Launchpoint are paid to Launchpoint as the seller of the Services, for Launchpoint's own account, and become Launchpoint's general corporate funds on receipt. Launchpoint does not receive, hold, or transmit money or monetary value on behalf of, or for the benefit of, any Brand, Creator, or other third party.
Launchpoint does not maintain a wallet, deposit account, stored-value balance, or any account holding funds in trust, escrow, or custody for any user. Campaign Credits are a contractual entitlement to Services. Amounts Payable are an unsecured contractual debt owed by Launchpoint to a Creator. Neither is money of a user held by Launchpoint, and neither gives any user a claim to any specific funds, account, or segregated pool.
No amount received from a Brand is earmarked, segregated, traced, or applied to any particular Creator payment. Launchpoint pays Amounts Payable out of its own general funds when they become due under the applicable campaign agreement, whether or not any Brand associated with that Campaign has paid Launchpoint. A Creator's right to payment runs against Launchpoint alone and is never contingent on a Brand's payment.
Launchpoint is not a bank, money transmitter, money services business, payment processor, escrow agent, custodian, or trustee, and does not offer any of those services. The Platform may not be used to transfer money or monetary value between users or to any third party. Launchpoint uses third-party financial institutions and payment providers to make its own disbursements and to accept its own receipts; those providers act for Launchpoint, not for any user.
13.Creator Compensation and Amounts Payable
Creators contract with Launchpoint, not with Brands. When a Creator satisfies the conditions specified in a campaign agreement, Launchpoint owes that Creator a defined amount, recorded as an Amount Payable. An Amount Payable is a contractual debt of Launchpoint. It is not a balance of the Creator's money, and Launchpoint does not hold funds for Creators.
Compensation is performance-based. Amounts are calculated from the total number of verified views your video receives within two weeks of posting, at the rate set out in the applicable campaign agreement, and videos are expected to remain live for at least one year. By participating in a Campaign you acknowledge and agree to this compensation structure.
Amounts Payable are personal to the Creator and nontransferable. They may not be assigned, sold, pledged, or directed to another user or any third party. Launchpoint pays them by ACH, PayPal, Venmo, or another method Launchpoint selects, to a verified payout method held in the Creator's own legal name. Launchpoint will not pay a Creator's Amount Payable to anyone else, and a Creator may not use the Platform to receive any payment other than what Launchpoint owes that Creator.
Launchpoint reserves the right to withhold payment if there is reason to suspect that an athlete's eligibility as a college athlete is in question or if fraudulent activity, such as viewbotting, is detected. Viewbotting or artificially inflating video views, engagement, or other metrics is strictly prohibited and constitutes a violation of these Terms and Conditions.
Boosting videos via platform tools (e.g. Meta Ads, TikTok Ads, etc.) must have explicit written permission from Launchpoint. Boosting without prior authorization can result in your links being rejected.
14.Identity Verification and Financial Crime Compliance
Launchpoint may require you to verify your identity, business, tax status, beneficial ownership, or payout method before or after any transaction, and may use third-party verification providers to do so. Launchpoint may refuse, delay, reverse, or reject any purchase, Campaign, or payment, and may suspend or terminate any account, where required or where Launchpoint reasonably believes it is necessary to comply with anti-money-laundering, sanctions, tax, or other financial crime laws, or where a transaction appears designed to disguise the source, destination, or purpose of funds. You represent that you are not located in, organized under the laws of, or ordinarily resident in a sanctioned jurisdiction, and that you are not a person subject to sanctions administered by the U.S. Department of the Treasury's Office of Foreign Assets Control or any comparable authority.
15.Independent Contractor Status
Creators engaged through Launchpoint are independent contractors of Launchpoint. Creators are not employees, agents, partners, or joint venturers of Launchpoint, and they are not employees, contractors, agents, or counterparties of any Brand. No Brand owes any Creator payment for a Campaign, and no Creator may seek payment from a Brand for a Campaign; Launchpoint alone is responsible for compensating Creators for Campaigns booked through the Platform. You are responsible for any taxes, reporting obligations, and legal considerations related to your NIL income.
16.Parental/Guardian Consent for Minors (if applicable)
If you are under 18 and legally allowed to monetize your NIL in your state, you must possess written consent from a parent or legal guardian before entering into NIL agreements through Launchpoint. This consent must be submitted in a form acceptable to Launchpoint when requested.
17.Hold Harmless & Indemnification
You agree to indemnify, defend, and hold harmless Launchpoint from any claims, damages, or liabilities arising from your NIL activities, including but not limited to disputes with brands, non-compliance with NIL regulations, or misrepresentations regarding your eligibility.
18.Content Ownership & License to Launchpoint
All content you create, upload, or submit through Launchpoint ("Content") becomes the property of Launchpoint upon submission. In addition, you grant Launchpoint, its partners, and participating brands an irrevocable, perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, edit, distribute, publicly display, publicly perform, monetize, and create derivative works from the Content for any purpose whatsoever, including commercial advertising across all platforms, media types, and future technologies. You waive any moral rights you may have in the Content to the maximum extent permitted by law.
19.Usage Rights for Launchpoint and Brands
You acknowledge and agree that Launchpoint and participating brands may use the Content without limitation, without attribution, without further approval from you, and without any obligation to compensate you beyond what is expressly stated in a specific campaign agreement. Launchpoint and brands may edit, alter, add to, or pair the Content with other materials in their sole discretion, and may use your name, image, likeness, voice, statements, and performance in connection with such use.
20.Content Review, Rejection & Removal
Launchpoint may review, approve, reject, or remove any Content at any time and for any reason. Launchpoint is under no obligation to accept or publish your Content, and approval of the Content does not guarantee payment. Launchpoint may deny payment or revoke previously issued approval if the Content is later determined to violate any rules, exhibit suspicious activity, or otherwise fall short of Launchpoint's standards, in Launchpoint's sole discretion.
21.Fraud Prevention, Misconduct & Platform Integrity
Any attempt to manipulate or artificially increase engagement metrics, including but not limited to viewbotting, unauthorized boosting, purchased traffic, artificial engagement groups, fake accounts, or similar practices, is strictly prohibited. Launchpoint has sole authority to determine what constitutes fraudulent or suspicious activity. Launchpoint may withhold, deny, reverse, or permanently forfeit payment, suspend or terminate your account, or remove Content at its discretion and without notice.
22.Payment Terms & Discretion
Launchpoint pays Amounts Payable no later than 30 days after the Campaign concludes, unless otherwise stated. In most cases, payment is made approximately 14 days after the content performance window ends. Launchpoint pays from its own general funds; your right to payment is an unsecured contractual claim against Launchpoint and does not depend on whether any Brand has paid Launchpoint.
Amounts Payable do not accrue interest and confer no ownership of, or claim against, any particular funds or account. Launchpoint may set off against any Amount Payable any amount you owe Launchpoint, including overpayments, reversed or duplicated payments, circumvention fees, and amounts forfeited under these Terms.
Launchpoint reserves the right, in its sole discretion, to withhold, delay, reduce, or decline payment for reasons including but not limited to suspected fraud, inauthentic engagement, guideline violations, content removal, incomplete or unverified payout or tax information, or any determination that campaign requirements were not fully satisfied.
23.Intellectual Property & Third-Party Rights
You represent and warrant that all elements of your Content—including music, video, audio, images, likenesses, trademarks, settings, and participants—are either wholly owned by you or legally licensed for commercial use. You agree that you will not include copyrighted materials, third-party trademarks, identifiable individuals, or protected assets without obtaining all necessary permissions. You assume full responsibility for any intellectual property disputes arising from the Content, and Launchpoint may remove or decline to use the Content at its sole discretion.
24.DMCA & Content Removal
Launchpoint may remove any Content in response to copyright claims, legal notices, or suspected violations without obligation to notify you. Launchpoint may comply with any takedown request at its discretion. Removal of Content does not entitle you to payment, reimbursement, or any other compensation.
25.Account Suspension & Termination
Launchpoint may suspend, restrict, or terminate your account at any time and for any reason, including violations of these Terms, suspected fraud, non-compliance with campaign guidelines, abusive behavior, or for any conduct deemed harmful to the platform. Termination may result in forfeiture of pending payments or campaign eligibility, at Launchpoint's sole discretion.
26.Prohibited Uses
You agree not to misuse the platform, scrape data, interfere with system integrity, impersonate others, attempt unauthorized access, or utilize automated tools or bots. Launchpoint may investigate and take action against any prohibited behavior, including legal action, account suspension, or payment forfeiture.
You also may not use Launchpoint to store, move, or transfer money or monetary value. Without limiting the foregoing, you may not: (a) transfer, sell, assign, or attempt to transfer Campaign Credits or Amounts Payable to another user, account, or third party; (b) request or attempt a withdrawal, redemption, or cash-out of Campaign Credits other than a refund issued under the Refunds, Cancellation, and Inactive Accounts section; (c) instruct Launchpoint to send money to a specified person or entity, or use the Platform to send money to any person; (d) prepay a campaign budget materially in excess of the Campaign activity you reasonably expect, or fund an account for any purpose other than purchasing Services; (e) solicit, accept, or route through Launchpoint any payment unrelated to a Campaign in which you are engaged; (f) provide or use a payout method that is not held in your own legal name; or (g) use the Platform in connection with money laundering, terrorist financing, sanctions evasion, structuring, or any effort to obscure the source, destination, or purpose of funds.
27.Data Collection & Privacy
By using Launchpoint, you consent to the collection, storage, and processing of your personal information, performance data, engagement metrics, device information, location data, account activity, and any other data Launchpoint deems necessary for operating or improving the platform. Launchpoint may share this data with brands, partners, vendors, and service providers for campaign fulfillment, compliance, analytics, and commercial purposes.
28.YouTube API Services
Launchpoint uses YouTube API Services to read performance data for campaign content published on YouTube. By using Launchpoint, you agree to be bound by the YouTube Terms of Service, available at https://www.youtube.com/t/terms. Google’s handling of your data is described in the Google Privacy Policy, available at http://www.google.com/policies/privacy.
When you connect a YouTube channel, you authorize Launchpoint to read your channel profile and the public statistics of videos you publish for campaigns. Launchpoint requests read-only access and will never upload, edit, delete, rate, or comment on content on your channel. You may revoke this access at any time by disconnecting your account in the Launchpoint app, or through the Google security settings page at https://security.google.com/settings/security/permissions. How Launchpoint stores, retains, and deletes YouTube data is described in our Privacy Policy.
29.Communications Consent
You consent to receive emails, text messages, notifications, and other communications from Launchpoint regarding campaigns, payments, compliance, account updates, and platform operations. Message and data rates may apply. You may not opt out of communications essential to your participation on the platform.
30.Beta Tools, AI Features & No Guarantees
Certain features, including editing tools, filters, analytics, AI-based recommendations, or automated systems, may be experimental. These tools are provided "as is," without guarantee of accuracy or performance. You are solely responsible for verifying that any tools, edits, or outputs meet campaign requirements and comply with applicable laws or platform rules.
31.Limitation of Liability
To the maximum extent permitted by law, Launchpoint is not liable for any indirect, incidental, consequential, punitive, or special damages, including lost profits, lost opportunities, platform downtime, algorithmic changes, content removal, or reputational harm. Launchpoint's total liability for any claim shall not exceed the lesser of (a) the total amount paid to you by Launchpoint in the preceding twelve months or (b) one hundred U.S. dollars (USD $100).
32.Notice Requirement & Informal Dispute Resolution
Before either party initiates arbitration, that party must first send the other a written Notice of Dispute describing (a) the nature and basis of the claim or dispute, and (b) the specific relief requested. Notices to Launchpoint must be sent by email to help@launchpointhq.com with the subject line "Notice of Dispute."
After a Notice is received, both parties agree to attempt to resolve the matter informally for 30 days. If the dispute is not resolved within that window, either party may proceed to arbitration. The amount of any settlement offer made by either party may not be disclosed to the arbitrator until after the arbitrator has determined any award.
33.Binding Arbitration & Class Action Waiver
Any dispute, claim, or controversy arising out of or relating to your use of Launchpoint—including the interpretation, breach, termination, or validity of these Terms—that cannot be resolved informally or in small claims court shall be resolved exclusively through binding individual arbitration, not in court. THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.
Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at www.adr.org. If the AAA is unavailable, the parties shall agree on an alternative provider. All proceedings will be conducted in English. If you reside outside the U.S., the arbitrator shall give reasonable notice of the date, time, and place of any oral hearings.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. All claims must be brought on an individual basis. Claims of more than one user cannot be consolidated or arbitrated jointly without Launchpoint's written consent.
If non-appearance arbitration is elected, proceedings shall be conducted by telephone, online, or based solely on written submissions at the election of the party initiating arbitration. No personal appearance is required unless both parties agree.
The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement. Any award may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own attorneys' fees and an equal share of AAA fees unless the arbitrator orders otherwise.
Arbitration must be initiated within the applicable statute of limitations and any AAA deadline for the relevant claim. If any part of this arbitration agreement is found invalid or unenforceable, that portion shall be severed and the remainder shall continue in full force. Either party may bring an individual action in small claims court instead of arbitration.
34.Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. To the extent any dispute is not subject to arbitration, you consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware.
If you are accessing Launchpoint from outside the United States, you are responsible for compliance with all applicable local laws. Launchpoint makes no representation that the Platform is appropriate or available in all locations.
35.Entire Agreement & Severability
These Terms, together with any order form, insertion order, statement of work, campaign agreement, or creator agreement entered into with Launchpoint, and Launchpoint's Privacy Policy, constitute the entire agreement between you and Launchpoint with respect to the Platform and supersede all prior agreements, representations, understandings, and communications—oral or written.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining Terms will continue in full force and effect.
36.Survival
The following sections survive any termination or expiration of your account or these Terms: About Launchpoint, Key Definitions, Non-Circumvention, Campaign Credits and Prepaid Campaign Budgets, Refunds, Cancellation, and Inactive Accounts, Merchant of Record; Invoicing and Taxes, No Money Transmission, Custody, or Escrow, Creator Compensation and Amounts Payable, Independent Contractor Status, Hold Harmless & Indemnification, Content Ownership & License to Launchpoint, Usage Rights for Launchpoint and Brands, Fraud Prevention, Misconduct & Platform Integrity, Payment Terms & Discretion, Limitation of Liability, Notice Requirement & Informal Dispute Resolution, Binding Arbitration & Class Action Waiver, Governing Law, and any payment obligations that accrued prior to termination.
37.Modification of Terms
Launchpoint may update, modify, or revise these Terms at any time and for any reason. Changes become effective immediately upon posting. Continued use of the platform after such changes constitutes your acceptance. If you do not agree to the revised Terms, you must stop using Launchpoint immediately.
38.Reservation of Rights
Launchpoint reserves all rights not expressly granted in these Terms. Launchpoint may exercise full discretion in the operation, management, modification, suspension, and termination of the platform and all related services.
Launchpoint Internal SMS Terms and Conditions
Effective Date: April 01, 2026
These terms and conditions apply to messages sent to and from Launchpoint, Inc DBA Launchpoint Internal.
1. Launchpoint Internal uses SMS messaging solely for the purpose of reactivating and supporting existing users. You may receive messages related to account reactivation, support inquiries, and service-related updates.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, send the SMS message "START" and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at help@launchpointhq.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://www.launchpointhq.com/privacy